TOTAL QUALITY MANAGEMENT
Universal Chemical Industries began to practice Total Quality Management (TQM) in 1995. TQM started training the top management to develop the right culture.
Next, the senior officers were taught the TQM concept, and these, in turn, made this movement down to all employees. Now TOM has become a way of life at Universal Chemical Industries. Universal’s Quality Management System has met the requirements of ISO 9000: 2000 Certification. Several awards won by Universal testify to our achievements.